Terms of Service

Last updated: October 2026

1. Agreement to Terms

By accessing this website, submitting an enquiry, or contracting LAD Global Travels and Tours for travel arrangements, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please refrain from using our services.

2. Nature of Services & Scope

LAD Global Travels and Tours is an independent travel consultancy, tour operator, and mobility advisor. We act as an intermediary between clients and third-party service providers, including airlines, hotels, tour transportation operators, and foreign educational institutions.

Enquiry-Only Scope: Flight booking and hotel reservation features on this website are provided on an enquiry and consultation basis only. We do not operate an automated self-ticketing engine or public live inventory portal.

3. Visa Advisory & Embassy Decisions

Strict No-Guarantee Policy: Our visa assistance service provides document checklist screening, application review, and appointment scheduling. We do not issue visas. The granting or refusal of any visa or travel authorization is the exclusive, sovereign prerogative of the destination country's embassy, high commission, or immigration authority. LAD Global accepts no liability for visa refusals, processing delays, or changes in consular regulations.

4. Booking, Payments & Verification

• Payable Packages: Only tour packages explicitly priced with enabled online booking accept direct payment. All prices are in Nigerian Naira (NGN) per person unless otherwise specified.
• Payment Methods: We accept online payments via Paystack and direct manual bank transfers to our verified corporate bank account.
• Verification Requirement: Manual bank transfers remain in a pending_manual status until verified directly on our bank statement by authorized management. A transaction receipt or payment attempt does not constitute final booking confirmation until funds are confirmed.
• Booking Confirmation: Issuance of a booking reference acknowledges receipt of an order. Travel fulfillment remains subject to supplier seat/room availability.

5. Client Responsibilities

Clients are solely responsible for:

• Providing true, accurate, and authentic documentation for visa applications and flight reservations.
• Ensuring their international passport has at least 6 months validity from the scheduled date of departure.
• Reviewing ticket details, passenger names, and travel dates immediately upon receipt and notifying us of any discrepancies within 24 hours.

6. Limitation of Liability

LAD Global Travels and Tours shall not be liable for any loss, damage, delay, cancellation, or injury resulting from acts of God, civil unrest, flight schedule alterations by airlines, weather disruptions, embassy processing backlogs, or actions of third-party suppliers.

7. Governing Law

These terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.