Privacy Policy

Last updated: October 2026

1. Introduction & Scope

LAD Global Travels and Tours ("we", "us", or "our"), with operating offices at SF41, Ikorodu Complex, Ita Elewa, Ikorodu, Lagos, Nigeria, is committed to safeguarding the privacy and personal data of our website visitors and clients. This Privacy Policy explains our data collection and protection practices in compliance with the Nigeria Data Protection Act (NDPA) and applicable international standards.

2. Information We Collect

We collect only the personal information strictly necessary to provide travel advisory, visa assistance, and tour booking services:

• Contact Information: Full name, email address, telephone/WhatsApp number, and residential city.
• Travel Inquiries: Preferred destination, estimated dates of travel, number of passengers, and specific travel preferences.
• Booking Details: Relevant identification and passport details required strictly by airlines, hotels, or consular authorities when you contract us for booking services.
• Financial Records: Transaction references, payment method (Paystack or manual bank transfer), and payment verification timestamps. We never store credit or debit card numbers on our servers.

3. Purpose of Processing

We process your personal information exclusively for:

• Responding to your travel, flight, hotel, and visa advisory inquiries.
• Facilitating reservations and issuing booking references for approved tour packages.
• Communicating important itinerary updates, consular requirements, or invoice receipts.
• Maintaining statutory business records and preventing fraudulent transactions.

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your information is shared only with verified service providers necessary to fulfill your travel requests (e.g., airlines for ticket issuance, hotel properties for reservations, and accredited payment processors such as Paystack for secure transaction settlement).

5. Security & Data Retention

We implement robust administrative, technical, and physical security measures to protect your personal data from unauthorized access, disclosure, or destruction. We retain client enquiry and transaction data only for as long as necessary to fulfill the service contracted or as mandated by Nigerian legal and financial reporting regulations.

6. Your Rights

You have the right to request access to the personal data we hold about you, request corrections to inaccurate information, or request the deletion of your enquiry data once your service has concluded, subject to legal retention obligations.

7. Contact Information

For any privacy-related questions or data access requests, please contact our data compliance coordinator at:
Email: info@ladglobaltravels.com
Phone: 07017597650
Office: SF41, Ikorodu Complex, Ita Elewa, adjacent to High Court, Ikorodu, Lagos, Nigeria.